THE UME JOURNAL
Choose with confidence.
Practical answers on size, materials and delivery, all in one place.
6 guides
SPACE PLANNING
Will it fit my room?
Measure the room, the furniture footprint and the space needed to use it.
Read checklist
- Record the width, depth and height of the available space. Include skirting boards, radiators and window sills.
- Use tape to mark the product dimensions on the floor. Walk around the footprint with doors and drawers open.
- Compare the dimensions listed on each product. Ask our team before ordering when a measurement is missing.
MATERIALS & CARE
Which materials fit everyday life?
Compare construction and care alongside the look of a finish.
Read checklist
- Read the specification: solid wood, veneer and engineered wood have different construction and care needs.
- For upholstery, check the listed fabric and cleaning instructions. Request missing details before choosing for a busy household.
- Lighting changes how a finish looks. Use product specifications and available samples to confirm your choice.
ORDERING & DELIVERY
Can it get through the door?
Plan the full route from the entrance to its final position.
Read checklist
- Measure the narrowest doorways, stairs, lifts and turns along the delivery route.
- Compare packaged dimensions, not only assembled dimensions. Ask whether legs or other parts can be removed.
- Confirm access restrictions and the delivery service before checkout. Keep the order details for your delivery enquiry.
SPACE PLANNING
How do I compare my shortlist?
Keep the key details together while you decide.
Read checklist
- Save products from the catalogue using the heart button. Sign in to keep your saved list with your account.
- Compare dimensions, materials, price and available stock on each product page.
- Review the total at checkout, including any delivery costs or discounts, before placing the order.
MATERIALS & CARE
How should I care for a new piece?
Build a routine around the product-specific care instructions.
Read checklist
- Keep the care information supplied with your furniture. Materials and finishes can require different methods.
- Use the recommended cleaning method. Test permitted cleaners on an inconspicuous area first.
- Inspect fittings periodically where the manufacturer recommends it. Contact support about damage or unclear instructions.
ORDERING & DELIVERY
What should I check before paying?
Confirm the item, the delivery details and the final total.
Read checklist
- Check the item code, finish, quantity and availability against the items you intended to buy.
- Apply your discount code in the cart or checkout. Eligibility and the confirmed total are shown before payment.
- Use an email address you can access. Your account shows associated orders and invoices become available after payment.
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